Terms & Conditions
PLAY Fitness & Coaching Monthly Membership Terms & Conditions
1. I agree to give 100% commitment to everything I do with Katy Harkness of Play Fitness & Coaching from this point forward.
2. I understand thatPlay Fitness & Coaching operates on a pre-pay basis for the month ahead and the payment agreement is set up via a 3rd party company, Stripe.
3. I understand the monthly payment amount is £x. I agree to give 30days’ notice to cancel or change my membership.
5. I can confirm I have understood that Katy Harkness of Play Fitness & Coaching has accounted for 5 weeks holiday per year and Bank Holidays and each monthly payment has been set up to account for this.
6. I can confirm I have provided/ will provide all my upcoming holidays and breaks needed from the face-to-face coaching sessions. Wherepossible Katy Harkness of Play Fitness & Coaching will accommodate session moves within her schedule where but missed sessions cannot be guaranteed to move (see 14).
7. I agree that I can still access all other areas of the service if I choose to whilst I am not able to attend the coaching sessions (see 14 & 15).
8. I agree to giving 30 days’ notice for anymore future holidays and breaks where possible so Katy Harkness of Play Fitness & Coaching can adjust my program and service where appropriate.
9. I understand that once myself and Katy Harkness of Play Fitness & Coaching have agreed upon the most appropriate training and nutrition approaches I will give my 100% commitment to them and review the progress of them at the end of each month in the Monthly review.
10. I understand and have agreed to be supported with weekly/ fortnightly accountability via the check in form/messaging and I will respond to this in the designated timeframe to enable fast and regular feedback and support. I commit to this and appreciate that this is an important part of my journey.
11. The weekly/ fortnightly check-ins and monthly reviews will go back over goals and build out any future changes together on the nutrition and training approaches
12. I agree upon completion of the face to face coaching service I may progress to a more distanced coaching model where the terms remain the same
13. I understand all sessions will last 1 hour unless otherwise stated and will start and finish on time. I also understand that my Trainer will not be able to provide the full duration of the session if I am late.
14. I understand and agree the sessions with Katy Harkness of Play Fitness& Coaching are one component of the service and I are required to meet all other areas of the service agreed in the timeaway from the sessions but will be supported throughout for that.
15. The exercise component is agreed to include 1, 2, or 3, 1-2-1 session plans, made up of 1, 2 or 3 face to face sessions. We agree that in case said sessions cannot be made on the odd occasion, the client agrees that the contingency plans are; (1) the client has the opportunity to book into an overflow slot designated by the availability of the coach. Or, a session plan to be completed solo will ensure the frequency of the program is adhered to, and directly aligned with the clients results.
16. I understand Katy Harkness of Play Fitness & Coaching’s communication hours are 9am-5pm Monday to Thursday, 9am-3pm Friday and response times are same day.
17. I understand that there are inherent risks in participating in a programme of strenuous exercise. If I sustain any injury while participating in the fitness programme, I acknowledge that my Trainer is not responsible, except where the injury was caused by the gross negligence or intentional act of my Trainer.
18. I certify that myanswers to the questions outlined in the PHYSICAL ACTIVITY READINESS QUESTIONNAIRE (PARQ) are true and complete to the best of my knowledge. I understand and agree that it is my responsibility to inform my Trainer of the conditions or changes in my health, now and on-going, which might affect my ability to exercise safely and with minimal risk of injury.
19. I understand that in the unlikely event of my Trainer being unable to continue my training, I can have a full refund on pro-rata’d monies owed.
I will either telephone, email, or text message PLAY Fitness & Coaching Limited to reschedule a session or advise of holidays, using the email address (hello@playfitnessandcoaching.com).
I agree to PLAY Fitness &Coaching Limited taking photos and videos during our sessions and sharing to their public Facebook & Instagram channels.
I agree to PLAY Fitness &Coaching Limited sharing anonymised communication and messages between us on social channels as social proof of the success of working with them.
I have read and completely understand these terms:
Client Signature
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